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Network Engineer – Skype\Teams Voice

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Job Summary

Location: Hybrid - Philadelphia and Remote
Type: Full time
Experience: 6+ Years

Job Description


  • Maintain a Microsoft Skype for Business environment
  • Maintain and manage Audiocodes and Ribbon SBC/SBA gateways
  • Maintain and Monitor SIP Trunk circuits
  • Maintain Fax servers
  • Identify and resolve complex problems, both within a team and individually, with a focus on root cause analysis and increasing stability.


  • 6+ years’ experience in Information Technology, with 3 years Skype Enterprise VoiceRequired
  • Genesys Pureconnect on prem and Cloud
  • Microsoft Teams O365 Administration
  • Experience with migrations from Skype to Teams
  • TDM and VoIP technologies
  • Telecom circuit installation and troubleshooting (SIP, E-fax, PRI, T1 and analog)
  • Skype for Business with Enterprise Voice
  • Enterprise Voice Call Routing
  • Skype for Business Conferencing
  • Skype Edge servers and Federation
  • E911
  • SBC, SBA, gateways, and SIP trunks
  • ID number management
  • Skype Dial Plans
  • Exchange and Skype Unified Messaging
  • Response Groups and Auto Attendantstroubleshooting voice related network and carrier issues


  • Skype for Bus. with Polycom Real Presence, Polycom VVX phones and Device Management Solution
  • Plan and Configure Microsoft Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Configure and deploy Direct Routing
  • Configure, deploy, and manage Teams devices
  • Monitor and Troubleshoot Teams Phone
  • Cisco Routing and Switching
  • Azure
  • Office 365

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