Network Engineer – Skype\Teams Voice
Job Summary
Company:
Location: Hybrid - Philadelphia and Remote
Type: Full time
Experience: 6+ Years
Job Description
ESSENTIAL JOB FUNCTIONS
- Maintain a Microsoft Skype for Business environment
- Maintain and manage Audiocodes and Ribbon SBC/SBA gateways
- Maintain and Monitor SIP Trunk circuits
- Maintain Fax servers
- Identify and resolve complex problems, both within a team and individually, with a focus on root cause analysis and increasing stability.
ESSENTIAL QUALIFICATIONS
- 6+ years’ experience in Information Technology, with 3 years Skype Enterprise VoiceRequired
- Genesys Pureconnect on prem and Cloud
- Microsoft Teams O365 Administration
- Experience with migrations from Skype to Teams
- TDM and VoIP technologies
- Telecom circuit installation and troubleshooting (SIP, E-fax, PRI, T1 and analog)
- Skype for Business with Enterprise Voice
- Enterprise Voice Call Routing
- Skype for Business Conferencing
- Skype Edge servers and Federation
- E911
- SBC, SBA, gateways, and SIP trunks
- ID number management
- Skype Dial Plans
- Exchange and Skype Unified Messaging
- Response Groups and Auto Attendantstroubleshooting voice related network and carrier issues
Preferred:
- Skype for Bus. with Polycom Real Presence, Polycom VVX phones and Device Management Solution
- Plan and Configure Microsoft Teams Phone
- Plan and optimize network performance for Teams Phone
- Configure and deploy Direct Routing
- Configure, deploy, and manage Teams devices
- Monitor and Troubleshoot Teams Phone
- Cisco Routing and Switching
- Azure
- Office 365
