Careers

Information Systems Technician B

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Job Description:

  • Ability to perform heavy lifting of IT equipment daily
  • Ability to follow direction and communicate within a team environment for large disposal area
  • Ability to identify and remove data sources such as memory and hard drives
  • Ability to process hardware for degaussing, scrap or donation as needed
  • Required to interface with all levels of the organization including senior management
  • Follow the issue from start to finish, including escalation when necessary
  • Track projects and tickets in issue tracking system
  • Troubleshoot, repair and/or replace hardware to process for sale or donation
  • Interact with customers daily
  • Assist with asset management
  • Perform other duties as required

 

Qualifications:

  • This position requires a minimum of an Associate‚Äôs degree
  • Experience with troubleshooting IT equipment
  • Familiar with H.323, H.164, Scalable Video Coding (SVC), H.264
  • Experience with drive wiping and degaussing a plus
  • Minimum two years IT hardware experience
  • Must be customer service oriented and be able to interact with customers on a daily basis.
  • Must be a self-starter, display initiative and ability to work within a team environment
  • Possess time management skills for scheduling and prioritizing work.
  • Ability to lift 45 lbs.

 

Preferred Qualification:

  • C++ certification
  • Experience with equipment disposal processing
  • Experience with drive wiping tools
  • Experience with degaussers and disintegrators

Job Summary

Company

Location
Palm Bay, FL

Job Type

Years of Experience

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